Customer Service

Account History

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Riverside, California


Your payment will be processed through Paypal to Smith Designs. If you are not a Paypal member. No worries. Just press the link shown below on the Paypal payment web page:

And then you will be able to continue to put in your payment information.

Privacy Statement

None of your information will be sold or distributed to any of our third parties. Your address will only be used for shipping purposes and your email and phone number (optional) will only be used to contact you if needed. All of your information is and will be strictly confidential.

We won't ask you for your debit or credit card information. It is all processed through Paypal -- The Safer, Easier Way to Pay.


Return Policy

Orders can be canceled within three days of receipt. The item must be returned as received. Buyer pays return shipping.

Return instructions will be mailed out with cover/s.


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Most of our HoodieCat™ Covers are usually Already Made and will ship within 1 to 3 Business days of receiving a cleared payment.

Any Made To Order covers will ship within 7 to 15 Business Days or within 3 weeks of receiving a cleared payment.

Any Made To Order Bundles will ship wtihin 11 to 15 business days or within 3 weeks of receiving a cleared payment

Estimated Delivery

First-Class Mail:3 - 7 Business Days
Priority Mail:2 - 5 Business Days

Estimated International Delivery

First-Class Mail:10-21 Business Days
Priority Mail:6-10 Business Days

These shipping rates maybe different during the holidays